Privacy Policy
At 7o7777, protecting the personal data of every player in Bangladesh is a core responsibility — not an afterthought. This Privacy Policy explains exactly what information we collect, why we collect it, how we store and protect it, and the rights you hold over your own data when using the 7o7777 platform.
At a Glance
Privacy Highlights
The following six cards summarise the most important aspects of how 7o7777 handles your personal data. They do not replace the full legal text — please read each section below in detail.
No Data Sold
7o7777 does not sell, rent, or trade your personal information to any third party for their own marketing purposes — ever. Your data is used exclusively to operate and improve the 7o7777 platform.
SSL Encryption
All data transmitted between your device and 7o7777's servers is protected using industry-standard TLS/SSL encryption. Your payment details, login credentials, and personal information travel securely at all times.
KYC Data Minimisation
We collect only the personal data that is strictly necessary to verify your identity, process transactions, and comply with our obligations. We do not collect unnecessary personal information beyond what is required for platform operation.
Cookie Control
7o7777 uses essential, functional, and analytics cookies to deliver a smooth gaming experience. You can manage your non-essential cookie preferences at any time through your browser settings or by contacting our support team.
Your Rights
You have the right to access, correct, and request deletion of the personal data we hold about you. You may also object to certain types of processing or request that we restrict how we use your data by contacting [email protected].
Defined Retention Periods
We do not hold your personal data indefinitely. Retention periods are tied to the purpose for which the data was collected. Account data is retained for the life of the account plus a defined post-closure period for compliance purposes.
This Privacy Policy (the "Policy") is issued by 7o7777 (the "Company", "we", "us", or "our") and applies to all personal data collected, processed, stored, or otherwise handled in connection with the 7o7777 online casino and sports betting platform accessible at 7o7777.com and its associated subdomains (collectively, the "Platform"). This Policy applies to all registered players, visitors, and any other individuals whose personal data is processed by 7o7777 in connection with the operation of the Platform.
By registering an account on 7o7777, making a deposit, placing a wager, or continuing to use the Platform after any update to this Policy, you acknowledge that you have read this Policy in full and that you consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue your use of the Platform and contact [email protected] to close your account.
This Policy should be read in conjunction with the 7o7777 Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and 7o7777.
Section 1
Information We Collect
7o7777 collects personal data through a number of channels: directly from you when you register an account or complete a transaction, automatically through your use of the Platform, and from third-party service providers such as payment processors and identity verification providers. The categories of personal data we collect are set out below.
Registration Data
When you create a 7o7777 account, we collect the personal information you provide during the registration process. This includes your full legal name, date of birth, email address, mobile phone number, and the payment method you register for deposits and withdrawals. This data is required to create and maintain your account and cannot be omitted.
Identity Verification (KYC) Data
Before processing any withdrawal, 7o7777 is required to verify your identity through our Know Your Customer (KYC) process. During KYC, we collect copies of government-issued identity documents such as your Bangladesh National Identity Card (NID), passport, or birth certificate. We may also request a recent utility bill or bank statement to verify your address. This information is processed by our identity verification service provider and retained securely in accordance with the data retention periods set out in Section 6.
Transaction Data
We record all financial transactions associated with your 7o7777 account, including deposit amounts, withdrawal requests, wager amounts and outcomes, bonus credits and usage, and the payment methods used for each transaction. Transaction data is denominated in Bangladeshi Taka (৳) and maintained as part of your account record.
Usage and Technical Data
When you visit and use the 7o7777 Platform, we automatically collect certain technical data about your device and browsing behaviour. This includes your IP address, browser type and version, operating system, device type, pages visited, time spent on pages, game sessions played, and referring URLs. This data is collected via server logs and cookies and is used to operate, maintain, and improve the Platform.
Communications Data
If you contact 7o7777's customer support team — whether by email or live chat — we retain records of those communications, including the content of your messages, timestamps, and the resolution outcome. This data is used to resolve disputes, improve our support service, and maintain a record of interactions for compliance purposes.
| Data Category | Examples | Collection Method |
|---|---|---|
| Registration Data | Name, DOB, email, phone number | Provided by you at sign-up |
| KYC / Identity Data | NID, passport, address proof | Provided by you pre-withdrawal |
| Transaction Data | Deposits, withdrawals, wagers, bonuses | Generated by platform activity |
| Technical / Usage Data | IP address, device type, pages visited | Collected automatically via cookies & logs |
| Communications Data | Support emails, live chat transcripts | Collected when you contact support |
Section 2
How We Use Your Data
7o7777 uses the personal data we collect for specific, defined purposes. We do not use your data for purposes that are incompatible with those stated at the time of collection. The primary purposes for which we process personal data are as follows:
- Account Management: To create, maintain, and administer your 7o7777 player account, including verifying your identity, processing deposits and withdrawals, crediting bonuses, and communicating important account-related information to you.
- Platform Operation: To deliver the games, sports betting markets, and other services available on the 7o7777 Platform, to personalise your experience, and to ensure the technical functionality of the Platform across your devices.
- KYC and Fraud Prevention: To verify your identity and age in accordance with our responsible gaming obligations, to detect and prevent fraudulent activity, bonus abuse, money laundering, and other prohibited conduct as defined in our Terms & Conditions.
- Transaction Processing: To process your deposits and withdrawal requests via bKash, Nagad, Rocket, Upay, and supported Bangladeshi bank accounts, and to maintain accurate financial records for each transaction.
- Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance in relation to your 7o7777 account.
- Responsible Gaming: To monitor your gaming behaviour for indicators of problem gambling, to enforce self-exclusion requests, and to apply deposit limits or cooling-off periods that you have activated through your account settings.
- Platform Improvement and Analytics: To analyse usage patterns, measure the performance of Platform features, identify areas for technical improvement, and conduct internal research to enhance the overall player experience.
- Marketing Communications: Subject to your marketing preferences, to send you promotional emails, SMS notifications, or in-platform messages about bonuses, new games, seasonal promotions (such as Eid, Pohela Boishakh, BPL, and T20 World Cup offers), and other 7o7777 news. You may withdraw your consent to marketing communications at any time by contacting [email protected] or using the unsubscribe mechanism in any marketing email.
No Profiling for Third-Party Marketing: 7o7777 does not use your personal data to build profiles for third-party advertising networks. We do not share your behavioural data with advertising platforms or data brokers. Any profiling we conduct is limited to internal purposes such as identifying responsible gaming risk indicators or personalising your in-platform game recommendations.
Section 3
Legal Basis for Processing
7o7777 processes your personal data only where we have a valid legal basis for doing so. The legal bases on which we rely are set out in the table below, matched to the specific processing activities they support.
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Performance of contract — necessary to provide the service you have requested |
| KYC identity and age verification | Legal obligation — required for responsible gaming compliance |
| Deposit and withdrawal processing | Performance of contract — necessary to complete the financial transaction |
| Fraud detection and anti-money-laundering screening | Legitimate interests — protecting the Platform and other players from financial crime |
| Responsible gaming monitoring and self-exclusion enforcement | Legal obligation and legitimate interests |
| Analytics and platform improvement | Legitimate interests — improving product quality and user experience |
| Marketing communications | Consent — you may withdraw consent at any time |
| Customer support and dispute resolution | Performance of contract and legitimate interests |
Where we rely on legitimate interests as our legal basis, we have conducted a balancing assessment to confirm that our interests do not override your fundamental rights and freedoms. Where we rely on consent — specifically for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
Section 4
Cookies & Tracking Technologies
The 7o7777 Platform uses cookies and similar tracking technologies to deliver a functional, personalised, and secure gaming experience. A cookie is a small text file placed on your device by a website when you visit it. Cookies allow the Platform to remember your session, preferences, and certain behaviours across visits.
Types of Cookies We Use
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential / Strictly Necessary | Required for the Platform to function — session authentication, security tokens, load balancing | No — the Platform cannot function without these |
| Functional | Remember your language, game preferences, and display settings between sessions | Yes — disabling may reduce personalisation |
| Analytics | Measure page performance, game popularity, and user flow through the Platform (anonymised or pseudonymised data) | Yes — opt out via browser settings or by contacting support |
| Security / Fraud Detection | Help identify suspicious login attempts, detect automated bot activity, and protect your account from unauthorised access | No — essential for platform security |
7o7777 does not use third-party advertising cookies or retargeting pixels that track your behaviour across external websites to serve you targeted advertisements on other platforms. Our use of cookies is limited to the categories described above.
Managing Your Cookie Preferences
You can manage or delete cookies at any time through your web browser's settings. Most modern browsers allow you to view, block, or delete cookies on a per-site basis. Please note that disabling essential or security cookies will impair the functionality of the 7o7777 Platform and may prevent you from logging in or completing transactions. For guidance on managing cookies in your specific browser, refer to your browser's help documentation or contact [email protected].
If you access 7o7777 from a mobile device using the bKash or Nagad in-app browser, cookie management settings may differ from those available in a standard desktop browser. In these cases, we recommend accessing 7o7777 through a dedicated mobile browser (such as Chrome for Android) where full cookie controls are available.
Section 5
Data Sharing & Third Parties
7o7777 does not sell your personal data. We share personal data with third parties only where it is necessary to deliver the services you have requested, to comply with a legal obligation, or to protect the security and integrity of the Platform. The categories of third parties with whom we share data are described below.
Payment Processing Partners
To process your deposits and withdrawals, we share the minimum necessary payment details with our payment processing partners — including mobile financial services providers bKash, Nagad, Rocket, and Upay, and our Bangladeshi bank partners (Dutch-Bangla Bank, City Bank, and BRAC Bank). These partners act as independent data controllers for the payment transactions they process and are governed by their own privacy policies and applicable financial regulations.
Identity Verification Providers
To fulfil our KYC obligations, we share identity documents and biographic data with our contracted identity verification service provider. This provider processes your KYC data strictly on our instructions and is contractually prohibited from using it for any purpose other than identity verification on behalf of 7o7777.
Game Technology Providers
The games available on 7o7777 are delivered by third-party game studios including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi. When you play a game hosted by one of these providers, certain technical data — such as your session token, game round ID, and wager amounts — is transmitted to the provider's systems to deliver the game and record outcomes. These providers do not receive your name, NID, or payment details.
Analytics and Security Tools
7o7777 uses analytics and fraud prevention tools that may process anonymised or pseudonymised technical data about Platform usage. These tools are contractually bound to process data only as directed by 7o7777 and may not use that data for their own commercial purposes.
Legal and Regulatory Disclosures
We may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so or where we reasonably believe that disclosure is necessary to protect the rights, property, or safety of 7o7777, its players, or the public.
No Cross-Border Transfers: 7o7777 processes and stores all player data — including KYC documents and transaction records — on servers located within or accessible from Bangladesh and nearby jurisdictions with equivalent data protection standards. We do not transfer your personal data to jurisdictions with materially weaker data protection frameworks without implementing appropriate contractual safeguards.
Section 6
Data Retention
7o7777 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or compliance obligations. The following retention periods apply to the principal categories of data we hold.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Compliance with financial record-keeping obligations |
| KYC / identity documents | Duration of account + 5 years post-closure | Anti-money-laundering regulatory requirements |
| Transaction records | 7 years from the date of each transaction | Financial audit and dispute resolution obligations |
| Customer support records | 3 years from the date of the interaction | Dispute resolution and service quality review |
| Technical / usage logs | 13 months from collection date | Analytics and security monitoring |
| Marketing consent records | Until consent is withdrawn + 3 years | Proof of consent for compliance purposes |
| Self-exclusion records | Duration of exclusion + 7 years | Responsible gaming compliance and re-registration prevention |
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction or re-identification. Where anonymisation is used, the resulting data is no longer subject to this Policy as it cannot be attributed to any individual.
Section 7
Data Security
7o7777 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security posture is reviewed and updated on an ongoing basis to address emerging threats and industry best practices.
- TLS/SSL Encryption: All data transmitted between your browser or mobile device and 7o7777's servers is encrypted using TLS 1.2 or higher. This protects your login credentials, payment details, and personal information from interception in transit.
- Password Hashing: Account passwords are stored using a one-way cryptographic hashing algorithm with salting. This means that even 7o7777's internal systems cannot retrieve your plain-text password. We strongly recommend using a unique, complex password for your 7o7777 account.
- Two-Factor Authentication (2FA): 7o7777 offers optional two-factor authentication for all registered accounts. When enabled, a one-time code is required in addition to your password at each login. We strongly encourage all players to enable 2FA to protect their accounts.
- Access Controls: Access to personal data held by 7o7777 is restricted to authorised personnel on a strict need-to-know basis. All staff with access to personal data receive privacy and data security training and are subject to confidentiality obligations.
- Intrusion Detection and Monitoring: 7o7777's infrastructure is monitored continuously for suspicious activity, including unauthorised login attempts, anomalous transaction patterns, and potential data exfiltration.
- Regular Security Assessments: We conduct periodic technical security assessments, including vulnerability scanning and penetration testing, to identify and remediate weaknesses in the Platform infrastructure before they can be exploited.
Your Role in Security: While 7o7777 takes extensive measures to protect your data, the security of your account also depends on actions you take. Never share your 7o7777 password with anyone — including individuals claiming to represent 7o7777 support. Our support team will never ask for your password. If you suspect that your account has been compromised, contact [email protected] immediately and we will suspend the account and initiate a security review.
Section 8
Your Privacy Rights
As a player on the 7o7777 Platform, you hold a number of rights with respect to the personal data we hold about you. These rights are described below, along with guidance on how to exercise them. All requests relating to your privacy rights should be submitted to [email protected] with the subject line "Privacy Rights Request" and your registered account username.
Right of Access
You have the right to request a copy of the personal data that 7o7777 holds about you. Upon receiving a verified access request, we will provide you with a summary of the personal data in our systems attributable to your account, the purposes for which it is being processed, and the categories of third parties with whom it has been shared. We will respond to verified access requests within 30 days of receipt.
Right to Rectification
If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You can update certain account information — such as your email address or phone number — directly through your account settings. For changes to identity data (such as your registered name or date of birth), you will be required to submit supporting documentation through the KYC process.
Right to Erasure
You have the right to request that 7o7777 delete the personal data we hold about you, subject to certain conditions. We will fulfil erasure requests where the data is no longer necessary for the purpose for which it was collected, where you withdraw the consent on which processing was based, or where the data has been processed unlawfully. Please note that we may be required to retain certain data — particularly transaction records and KYC documents — for the retention periods described in Section 6, even following an erasure request, to comply with our legal and regulatory obligations.
Right to Restrict Processing
You may request that 7o7777 restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of the data is being resolved, or where you have objected to processing based on legitimate interests and we are assessing your objection. During the period of restriction, we will continue to store your data but will not process it for other purposes unless you consent or it is required for legal claims.
Right to Object
Where 7o7777 processes your personal data on the basis of legitimate interests — including internal analytics and fraud prevention — you have the right to object to that processing. If you object, we will cease processing unless we can demonstrate compelling legitimate grounds that override your interests or the processing is necessary for the establishment, exercise, or defence of legal claims.
Right to Withdraw Marketing Consent
Where you have provided consent to receive marketing communications from 7o7777, you may withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing that occurred prior to the withdrawal. To withdraw marketing consent, email [email protected] or use the unsubscribe link included in any marketing email.
How to Exercise Your Rights: Submit all privacy rights requests to [email protected] with the subject line "Privacy Rights Request". Include your registered username and a description of the right you wish to exercise. We will acknowledge your request within 48 hours (BST, UTC+6) and aim to fulfil it within 30 calendar days. Complex requests may require up to 60 days; we will notify you if an extension is needed.
Section 9
Children's Privacy
The 7o7777 Platform is intended exclusively for adults aged 18 years and above. We do not knowingly collect personal data from individuals under the age of 18. The collection of personal data from minors is strictly prohibited, and 7o7777 implements age verification controls as part of the account registration and KYC processes to prevent underage access.
If you are a parent or guardian and you believe that a minor in your care has created a 7o7777 account or submitted personal data to the Platform, please contact us immediately at [email protected]. We will promptly investigate the matter, close the account, delete any personal data associated with the minor's registration, and refund any balance remaining in the account to the payment method used for the most recent deposit.
18+ Only: Gambling is for adults aged 18 and above. By registering on 7o7777, you confirm that you are at least 18 years of age. 7o7777 reserves the right to request proof of age at any time and to suspend or close any account where age cannot be satisfactorily verified. If you are concerned about a young person's access to online gambling, please visit our Responsible Gaming page for guidance on parental control tools.
Section 10
Policy Updates & Contact
7o7777 reviews this Privacy Policy at least annually and updates it whenever there is a material change to how we collect, use, or share personal data, or when required by changes in applicable law or our Platform services. When we make a material change to this Policy, we will notify registered players by email to the address associated with their account and by displaying a prominent notice on the 7o7777 Platform for a period of at least 14 days following the change.
The date of the most recent review is displayed at the top of this page and in the Document Info sidebar. Continued use of the Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this Policy, you should cease using the Platform and contact [email protected] to close your account before the effective date of the revision.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7o7777 handles your personal data, please contact our support team using the details below. We are committed to responding to all privacy-related enquiries promptly and transparently.
Contact email: [email protected]
Response time: Within 48 hours (BST, UTC+6)
Subject line: Privacy Policy Enquiry
Language: English
This Privacy Policy was last reviewed and updated on 1 January 2026.
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